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Our Team and the work that we do

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Background

Majestic Family Services is a Residential Family Assessment Centre situated in Kent.

Our aim is to offer the highest quality parenting assessments, which are robust and evidence based, with the child firmly at the heart of every assessment.

In addition to assessments, we provide nurturing individually tailored support programmes to try to empower parents to provide ‘good enough’ parenting.

We are inspected by Ofsted and our centre has been judged as ‘Outstanding’ in relation to our assessments. View our Ofsted Report.

We aim to provide objective and comprehensive assessments of families to assist placing authorities and the courts in making decisions about the welfare of young people. Our staff team work in partnership with parents and professionals to provide the best possible service to ensure the safety and well-being of families and children.

We work with families from across the country, and offer assessments to suit the needs of each individual family.  Find out more about our assessments.

Ethos

We are committed to helping families to break negative cycles and support parents to try to achieve positive changes. We ensure that we provide robust, balanced, evidence based and most importantly child focused assessments.

When there are concerns regarding a parent’s ability to care for their child(ren), there is a need for well-informed decisions to be made about each child’s future. Our highly trained staff will collate and provide comprehensive information that will help enable important decisions to be made in the best interests of the child.

Majestic Family Services will continuously strive in our aim to deliver the best possible service to all parents and children placed with us.

The Company Directors

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Ross Barnett

Director & Responsible Individual

Majestic Family Services was formed to really make a difference to the lives of children and families. We strive to provide outstanding, evidence based parenting capacity assessments, as well as first class support to families placed with us.

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Ross Barnett

Ross Barnett has over 18 years of experience of working with children and their families. As a qualified Social Worker, registered with the HCPC, he began his career within Local Authority front line child protection teams and mental health teams. In 2005 Ross established a therapeutic community which comprises of residential children’s homes, a therapeutic fostering service and a DfE registered school. He has a Bsc Hons degree in Psychology and also holds the Registered Manager’s Award.

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Kate Scoins

Director & Registered Manager

Ross and I founded Majestic in 2011 with a shared motivation to provide high quality assessments of parental capacity, but where the parent could also be provided with intensive support. I have been proud to see the service develop from strength to strength with each passing year. We continually strive to improve and excel in the service we offer to families and professionals, always ensuring that the highest standards of assessment are produced.

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Kate Scoins

Our Registered Manager, Kate is a qualified Social Worker with HCPC registration. She holds a BS Hons Degree in Specialist Practice in Social Care (Children and Families) and a Diploma in Leadership for Health and Social Care and Children and Young People’s Services (Registered Manager’s Award).

Kate has worked with children and families for nearly twenty years, been a Specialist Lead Social Worker for East Kent Fostering Team’s Parent and Child Scheme and has worked for the Local Authority within various front line child protection, and fostering teams prior to founding Majestic with Ross.

Trained in the use of the Parenting Assessment Manual (PAMs) developed by Sue McGaw for undertaking assessments with parents with learning difficulties. Kate has also received training in the ARP model devised by Professor Shemmings and is trained to deliver Video Guidance Intervention.

The Senior Leadership Team

Our house is managed by an experienced qualified social worker and a highly trained staff team. Our objective is to provide early intervention and support to parents to help them recognise and effectively promote the needs of their children.

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Amy Noone

Assessing Social Worker

Amy Noone is a qualified social worker HCPC registration and has over 25 years of working with children and their families.

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Amy Noone

Amy Noone is a qualified social worker HCPC registration and has over 25 years of working with children and their families. Along with her social work diploma Amy holds a BSc (Hons) in Inter-professional Health and Social Care and a BSc (Hons) in Early Childhood studies and Behavioural studies. Prior to working for Majestic Amy worked for Kent County Council as a senior practitioner establishing a sound understanding of family assessments and court proceedings.  Since working with Majestic Amy has undertaken further training with Women’s Aid in respect of Domestic Abuse and is trained in the use of the Parenting Assessment Manual (PAMs) developed by Sue McGaw for undertaking assessments with parents with learning difficulties. Amy has also worked alongside David Shemmings team and is trained in Attachment and Relationship based practice formally known as the ADAM Project.

Andreia Santos

Andreia Santos

Assessing Social Worker

Andreia Santos holds a BA (Hons) Degree in Social Worker and is registered with HCPC.

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Andreia Santos

Andreia Santos

Andreia Santos holds a BA (Hons) Degree in Social Worker and is registered with HCPC. Prior to commencing employment with Majestic, Andreia worked with another Residential Parenting Assessment unit in London as a Family Assessment Social Worker, supporting families and undertaking parenting assessments for the Local Authorities and court. Andreia has also worked for the London Borough of Sutton in the Referral and Assessment team as well as the Family Support Care Planning Team, supporting families under Child In Need plans and Child Protection Plans. Andreia worked her way up from a Social worker to a Senior Social worker and then an Advanced Practitioner specialised in Direct work with children. Andreia has also worked with Kent County Council within the Child Protection Team which widened her experience in working with care proceedings (Statements and Care Plans), Section 37 reports, Special Guardianships Assessments, Children in Care, Viability Assessments, Parenting Assessments and Risk Assessments. Andreia has completed a foundation level in Systemic Therapy, further developing her understanding of how to effectively implement positive change for families.

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Lisa James

Family Assessment Nurse

Lisa James is a qualified nurse with a RGN registration and has worked with children and families for nearly twenty years.

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Lisa James

Lisa James is a qualified nurse with a RGN registration and has worked with children and families for nearly twenty years. Prior to commencing her role at Majestic Family Services, Lisa worked on a Special Care Baby Unit for over fourteen years where she nursed premature and sick babies. Within this role Lisa supported families with the care of their babies and was the Professional Lead for breastfeeding and also for cleft lip/palate babies. Lisa provided teaching sessions to staff with current and researched material and was involved with writing protocols. Lisa completed a two day course at St Mary’s Hospital in London on Family Centered Developmental Care focussing on positive touch and understanding baby’s behaviour.

More recently Lisa worked as a School Nurse in the Thanet School Nursing team managing a caseload of families with school aged children. Health promotion was at the forefront of Lisa’s practice whilst in this position, where she was able to offer up to date advice whilst following NHS guidelines. Topics that were covered included sexual health, contraception, healthy lifestyles, continence, vaccinations and mental health. Lisa has expanded her knowledge over the years and has successfully completed a wide range of extra study.

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Serena Bartram

Deputy Manager

Serena is Deputy Manager of Majestic Family Services, having joined Majestic in 2013.

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Serena Bartram

Serena is Deputy Manager of Majestic Family Services, having joined Majestic in 2013. Serena has worked in the childcare sector for over twenty years. Serena has an NVQ Level 3 in Care of Children and Young People, NVQ Level 4 in Care and NVQ Level 4 for Managers in Residential childcare, (Registered Managers Award) Serena also has a Diploma in Therapeutic Childcare and Education and holds an A1 Award Level 3 in assessing Candidates.

Why Majestic was formed

Majestic was founded in 2011 by Ross Barnett and Kate Scoins, both qualified social workers who had both undertaken their social work training together in 2002. Both Ross and Kate shared a desire to support the many families in need of intensive support and education, often who have faced a multitude of adversities in the life making the challenge of parenting a potentially complex task for them.

After establishing a number of therapeutic residential children's homes and DfE registered SEMH school, Ross was particularly influenced by the case of a teenager in one of his residential children’s homes who was pregnant and her local authority was struggling to identify a suitable service that could support and assess her, so he started to look closely at the services that could help support parents in need of intensive support and assessment of their parenting capacity.

Kate, was aware of the excellent support that foster carers can offer to parents and children but knew that not all parents and children were suitable for foster placements and that most foster carers weren't able to provide the intensive assessments that many families needed.

Ross and Kate therefore began looking into how they could help those parents whose needs would be best suited in other forms of supportive settings. They wanted to be part of helping to provide opportunities for parents and children to remain together by trying to equip parents with the knowledge and skills they would need to safely parent their children.

Since 2011, Majestic has grown from strength to strength. The demand for our assessments led to Majestic expanding in 2016 to a larger property to enable us to take more families. We aim to continue to improve our service and have a multi-skilled programme of support and assessment.

Ofsted 'Outstanding' rated assessments

Embedded monitoring and quality assurance systems routinely focus upon the experiences and outcomes of the families, so the team is continually seeking to improve upon the quality of the service provided.

Ofsted

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