Our Team and the work that we do

Jacqui Nicholls is the Manager at The Laurels and has been a qualified social worker since 2004. She has completed her level 7 certificate in Leadership and Management Skills, Post Qualifying Award, Practice Assessor’s award Level 1, and is SWE registered. Since qualifying Jacqui has worked within the Local Authority as a child protection social worker and was the private fostering social worker for East Kent. She moved from child protection to gain further experience working with adults in a community mental health team and then gained further experience working within an independent fostering agency for 10 years as a supervising social worker then progressing to Registered Manager position.  Jacqui is passionate about improving outcomes and opportunities afforded to children and their families and will strive to ensure that this is a consistent focus of her role. Enabling children to achieve positive outcomes and evidencing this is a vital part of a child’s journey.

Amy Noone, Registered Manager of The Elms has worked for Majestic Family Services since 2013. Throughout these 9 years Amy has developed a sound understanding of residential parenting assessments and the procedures surrounding such a service. Amy is a qualified social worker registered with Social Work England and has experience of over 25 years working with children and their families. Along with her social work diploma Amy holds a BSc (Hons) Inter professional health and social care and a BSc (Hons) in Early childhood studies and Behavioural studies. Prior to working for Majestic Family Services Amy worked for Kent County Council as a senior practitioner establishing a sound understanding of family assessments in court proceedings. Since working with Majestic Family Services Amy has undertaken further training with Women’s Aid in respect of domestic abuse and is trained in the use of the Parenting Assessment Manual PAMs developed by Sue McGaw for undertaking assessment with parents with learning difficulties. Amy has also worked alongside David Shemmings team and has a wealth of experience and knowledge of the parenting assessment framework undertaken by Majestic Family Services.

The Deputy Manager at The Laurels is Serena Bartram. Serena has been in post at Majestic for nine years. Serena has worked in the childcare sector for over twenty years. Serena has an NVQ Level 3 in Care of Children and Young People, NVQ Level 4 in Care and NVQ Level 4 for Managers in Residential childcare, (Registered Managers Award). Serena also has a Diploma in Therapeutic Childcare and Education and holds an A1 Award Level 3 in Assessing Candidates.

Hayley Long, Deputy Manager of The Elms has over 15 years’ experience working in the social care sector. These positions have included working as a social work assistant for a private fostering agency and working in the local hospital in the special care baby unit as a neonatal nursery nurse working primarily with babies born addicted to substance and their families. Prior to coming to work for Majestic Hayley set up and managed a local Supervised Contact Centre and gained the accreditation from the relevant awarding bodies. Hayley has extensive experience in multi-agency working and has a NVQ Level 3 in Early Childhood Studies.

Louise Caudrey, is a qualified Social Worker, graduating with 1^st Class Honours in Social work in  2012. She has been employed by Majestic Family Services since August 2022.

Prior to working for Majestic Family Services, Louise was a Senior Practitioner for Kent County Council within a Children’s Social Work Team for nine years, and prior to that worked for Thackeray Drive Parenting Assessment Unit in the London Borough of Redbridge. Louise has experience completing Children and Families Assessments, Child in Need, Child Protection, Care Proceedings, Parenting Assessments, Court and Private Law work.

Laura qualified as a social worker in 2018. Prior to joining Majestic, Laura worked for several Local Authorities undertaking front line Children’s Services social work. Laura has experience of working with cases in court proceedings, child in need and child protection cases, working with unaccompanied minors, and with looked after children.

Emily Ellison is a qualified Social Worker, is registered with Social Work England and holds a BA (Hons) in Social Work (2:1). After qualifying as social worker in 2017, Emily worked in a front line Local Authority Children and Families Team working Child in Need and Child Protection cases, and cases within care proceedings.

Lisa Pearce is a qualified nurse with a RGN registration and has worked with children and families for twenty years. Prior to commencing her role at Majestic, Lisa worked on a Special Care Baby Unit for over fourteen years. Lisa was also the Professional Lead for breastfeeding and babies with Cleft lip/ palates. More recently Lisa worked as a School Nurse managing a case load of families with school aged children. Health promotion was at the forefront of Lisa’s practice whilst in this position. Lisa has expanded her knowledge over the years and has successfully completed a wide range of study. Lisa joined Majestic in 2018 as the Family Nurse for the service. Lisa provides both residents and staff with relevant and current health advice based on information taken from reputable sources such as the NHS and NICE. Lisa ensures that all aspects related to health in the home run as smoothly as possible and she is on hand to offer guidance whenever it is needed.

Hayley is one of the assessing social workers here at Majestic Family Services and has been employed since August 2022. Hayley has worked with Children and Families and children with disabilities throughout her social work career. She has worked for the Local Authority within various front line child protection teams, she has experience working within public and private law. Hayley is trained in the use of Parenting Assessment Manual (PAMS), Brooke Traffic Light Tool and also holds Level 2 in British Sign Language. She also holds a post graduate certificate in Observing and communicating with children gained in 2017.